Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for startups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth.

Job summary

Position: Full Stack Developer Full time Permanent Irregular hours Salary: Competitive Location: India - Hybrid role  with occucations travel to Pondicherry, Hyderabad and Chennai. Department: Information Technology Reference number: F9S-IT-0923101

Job description

In this role you will be working as part of our development team on existing and new development projects. This role will suit an adaptive and versatile developer who works well in a team. As a full stack developer, you will be at the forefront of designing and constructing a variety of desired products. You will be working closely with the product team; you'll also play a pivotal role in concluding technical solutions. Your consistent delivery of software, from concept to launce, for our interrogate and interconnected products will significantly contribute to our commitment to user centric practises. This role requires working irregular hours to meet the business requirements from different locations. Furthermore, you will be providing support to other team members by enhancing their technical comprehension and coding skills, therefore enriching our product strategies. Primary responsibilities:

1. Maintain Software Development standards and practises within the
2. Work closely with product team and other developers to analyse and meet the project requirements, goals and
3. Implement effective algorithms and data structures to optimize application
4. Collaborate within an Agile team, contributing to retrospectives and sprint
5. Implement effective algorithms and data structures to optimize application
6. Create and maintain high quality web
7. Design and develop web applications using front end and back-end
8. Ensuring the developed products and features meet the business requirements and are delivered within the agreed

Reporting and contacts

The Full Stack Developer will report to Software Development Manager Internal Contacts: Head of Engineering

Person specification

Relevant skills and experience: Essential

1. Extensive experience working with web services and APIs
2. Experience in development for both mobile and desktop applications
3. 2-3 years' experience as a full stack developer
4. Technical skills with the ability to problem solve
5. The ability to analyse and evaluate applications
6. The ability to manage time with excessive workload
7. Meet buisness timelines and software requirements
8. Design, code and test programs and scripts from specifications
9. Attention to detail

Desirable

1. Efficiency on web applications and windows spaced applications (ORACLE, SAP, COTS Applications)
2. Computer programming skills
3. The abaility to observe and evaluate technologies and
4. Knowledge of SQL (Structured Query Language)
5. The ability to reaserch into different packages to contribute to problem solving
6. Good understanding of design principles and database architectures

Relevant qualifications: Essential

1. Proficiency in front end technologies such as HTML, CSS and
2. Knowledge in coding languages such as Python, PHP
3. Degree in the relevant subject
4. Prior work experience as a Full Stack Developer
5. Database management systems (MySQL, PostgreSQL)
6. Backend technologies and frameworks (NodeJS, ExpressJS)

Desirable

1. ITIL, AGILE, DevOps, Azure,
2. Microsoft certification
3. Degree in an IT related field

Desirable communications skills:

1. Effective communication skills to engage with team members
2. The ability to explain technical concepts with team
3. The ability to understand project requirements

Recruitment process

1. Review CV/Resume for each candidate
2. Initial telephone / online meeting (teams / Zoho / Zoom) Screening Interview with the Talent Acquisition Team
3. Online assessment (Technical, Numerical, Aptitude tests) - If Applicable
4. Technical Interview - In person / online
5. Final Interview - Head of Department / Line Manager
6. Reference check

How to apply

To apply for this role, please submit your CV and a covering letter to Talent Acquisition Team at careers@five9s-solutions. co.uk. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your Full Stack Development experience
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. If your application is shortlisted you should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.

Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for start-ups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth.

 Job summary

Position: Finance Executive Full time Permanent Salary: Competitive

Location:

India - Hybrid role  with occucations travel to Pondicherry, Hyderabad and Chennai. Department: Finance Reference number: F9S-FD-0923101

Job description

The successful candidate will be responsible for assisting with all elements of the finance department at Five 9s Solutions. This role involves working closely with the finance team, ensuring all operations of the finance department run effectively

Primary responsibilities:

1. Creating and implementing financial policies of the organization
2. Planning financial budgets to increase operational efficiency of the organisation
3. Monitor cash-flow of the organisation by monitoring income, expenditure, and investments
4. Preparing financial reports and evaluating them to optimize resources
5. Preparing balance sheet, invoices, etc
6. Assisting the managerial team in budgeting, taxes, and investments
7. Supervising a team of accountants and finance clerks
8. Performing regular financial analysis; resolving issues

Reporting and contacts

Internal Contacts:

Finance Manager

Person specification

Relevant skills and experience: Essential

1. High level of numerical and financial literacy
2. A highly analytical driven individual
3. Attention to detail
4. The ability to problem solve
5. The ability to understand risk management and investment
6. Financial Management
7. Strategic Planning
8. Data Analysis
9. Analytic Reasoning
10. Mathematical proficiency
11. Independancy

Relevant qualifications: Essential

1. Bachelors Degree in Finance or relevant subject
2. Certfication in Finance or relevant subject
3. Knowledge of financial laws and legalizations
4. A minimum of 3 years of experience in corporate finance or financial management
5. Experience using financial tools

Recruitment process

1. Review CV/Resume for each candidate
2. Initial telephone / online meeting (teams / Zoho / Zoom) Screening Interview with the Talent Acquisition Team
3. Online assessment (Technical, Numerical, Aptitude tests) - If Applicable
4. Technical Interview - In person / online
5. Final Interview - Head of Department / Line Manager
6. Reference check

How to apply

To apply for this role, please submit your CV and a covering letter to Talent Acquisition Team at Careers@five9s-solutions. co.uk. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your finance experience
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. If your application is shortlisted you should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.

Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for start-ups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth.

Job summary

Position: Director Sales Full time Permanent Irregular hours Salary: Competitive

Location:

This role requires working irregular hours to meet the business requirements from different locations Department: Information Technology Reference number: F9S-IT-0923101

Job description

We are looking for a sales director who is able to manage and oversee the sales operations within Five 9s Solutions. The ideal candidate will be able to design and implement plans in order to meet business targets and evaluate costs for product and services.

Primary responsibilities:

1. The ability to exceed business targets
2. Developing and executing strategic plan to achieve sales targets and expand our base
3. Effectively communicate the value proposition through proposals and presentations
4. Planning, implementing, managing and overseeing company's overall sales strategy
5. Conducting supply and demand research
6. Mantain an accurate and up-to-date content database
7. Meeting projects statement of work and objectives
8. Identifying opportunities for bids
9. Conducting and implementing bidding research
10. The ability to perform risk assessments
11. Crafting persuasive and detailed bid proposals

Reporting and contacts

Internal Contacts:

VP -  Sales and Marketing

Person specification

Relevant skills and experience: Essential

1. Proven sales executive experience
2. The ability to meet/exceed targets
3. Good listening, negotiation and presentation skills
4. Excellent written and verbal communications skills
5. Leadership
6. The ability to analyze a business's current performance and identify areas of improvement
7. Problem Solving Skills
8. Time Management
9. Analytical Skills
10. Administration Skills
11. Ability to meet deadlines
12. Ability to maintain great client relationships
13. Consumer Oriented
14. Bidding Market Knowledge

Relevant qualifications: Essential

1. Degree in the relevant subject
2. Proven sales management experience
3. Previous experience in bids
4. AGILE
5. SCRUM
6. SaaS

Recruitment process

1. Review CV/Resume for each candidate
2. Initial telephone / online meeting (teams / Zoho / Zoom) Screening Interview with the Talent Acquisition Team
3. Online assessment (Technical, Numerical, Aptitude tests) - If Applicable
4. Technical Interview - In person / online
5. Final Interview - Head of Department / Line Manager
6. Reference check

How to apply

To apply for this role, please submit your CV and a covering letter to 01908 414071 at Careers@five9s-solutions.co.uk. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your experience
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. We intend to respond to applications within If your application is shortlisted you should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.

Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for start-ups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth.

Job Summary

Position: Delivery Manager Full time Permanent Days of work: Monday Tuesday Wednesday Thursday Friday

Hours of work:

Core Hours 9:00AM-5:00PM Salary: Competitive Department: Information Technology Reference number: F9S-IT-0923101

Job description

We are looking to hire a Delivery Manager, the ideal candidate will be managing various business projects, the main responsibilities include planning, scheduling and managing the project from start to end.

Primary responsibilities:

1. Manage business projects
2. build and maintain the team
3. Understand Business Needs and Objectives
4. Define the project scope, milestones and timelines
5. Manage and budget project resources
6. Identify and manage potential project risks
7. Providing guidance and mentorship to team members
8. Meeting business expectations and requirements

Reporting and contacts

Internal Contacts:

Head of Delivery

Person specification

Relevant skills and experience: Essential

1. Prior experience in a similar role
2. Attention to detail
3. Excellent communication
4. Leadership and mentoring skills
5. Problem solving skills
6. AGILE
7. SCRUM
8. SaaS
9. PmP

Relevant qualifications: Essential

1. 3+ years of professional experience in a delivery management or project management role
2. Bachelor’s or master’s degree in relevant field
3. Experience using relevant tools

Recruitment process

1. Review CV/Resume for each candidate
2. Initial telephone / online meeting (teams / Zoho / Zoom) Screening Interview with the Talent Acquisition Team
3. Online assessment (Technical, Numerical, Aptitude tests) - If Applicable
4. Technical Interview - In person / online
5. Final Interview - Head of Department / Line Manager
6. Reference Check

How to apply

To apply for this role, please submit your CV and a covering letter to Talent Acquisition Team at Careers@five9s-solutions. co.uk. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your management experience
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. We intend to respond to applications within If your application is shortlisted you should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.

Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for start-ups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth.

Job summary

Position: Content Writer Full time Permanent Irregular hours Salary: Competitive

Location:

This will be a hybrid role in India with occasional travel to the UK on business needs. Department: Marketing Reference number: F9S-SM-0923101

Job description

This role will provide you with an excellent opportunity to grow, learn and develop new skills whilst working with an ambitious team. As a content writer for Five 9s Solutions, you will be handling all social media and optimising it with new products and content in line with the business requirements, you will also produce informative and engaging articles. The ideal candidate will be responsibile for producing written and visual content, you will need to carry the following skills; excellent grammar skills, have great attention to detail and a passion for improving and enriching content.

Primary responsibilities:

1. Produce informative and engaging content
2. Learn and implement SEO practices into your overall work
3. Use marketing and analytic tools
4. Produce informative and engaging content
5. Drafting content ideas
6. Creating blog articles
7. Creating enticing Product descriptions
8. Conducting market reserach
9. Creating and implementing style guides for the businesses content
10. Writing and analysing content
11. Revise and edit content before publication
12. Understand content targer audience
13. Work independently and meet targets

Reporting and contacts

Internal Contacts:

Marketing Manager

Person specification

Relevant skills and experience: Essential

1. Strong attention to detail
2. Good written and communication skills
3. The ability to learn and implement SEO practices into your overall work
4. Proactive and flexible attitude
5. Excellent organizational and administration skills
6. Ability to conduct research
7. Creative writing skills

Desirable

1. The ability to adapt to different marketing needs and
2. Excellent research skills
3. Creative Writing Experience
4. Prior blogging experience
5. Experience in handling multiple social media accounts
6. Experience in creating content

Relevant qualifications: Essential

1. Proven content writing or copywriting
2. A portfolio of published
3. Bachelors degree in the related field
4. Excellent knowledge of content management systems
5. Proficiency in all Microsoft Office applications

Desirable

1. Microsoft Applications experience

Desirable communications skills:

1. The ability to plan content
2. Work within a marketing team
3. Excellent written and verbal communication skills
4. The ability to work independently when required

Desirable IT skills:

1. Proficiency with video editing software
2. Computer Literacy
3. Research skills
4. Ability to use advanced workplace tools
5. Advanced excel skills
6. Experience with writing softwares

Additional desirable skills and attributes:

1. The ability to work in high pressure situations
2. The ability to work with a high workload
3. Time management skills
4. Meet Business Deadlines
5. Adaptability
6. Creativity

Recruitment process

1. Review CV / resume for each candidate
2. Initial telephone/online meeting screening interview with the Talent Acquisition Team
3. Online assessment (Technical Numerical Aptitude test) - If Applicable
4. Technical Interview - In Person/Online
5. Final Interview - Head of Department/Line Manager
6. Reference Check

How to apply

To apply for this role, please submit your CV and a covering letter to Talent Acquisition Team at Careers@five9s-solutions. co.uk. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your marketing experience
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. We intend to respond to applications within if your application is shortlisted you should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.

Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for start-ups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth

Job Summary

Position: Business Analyst Intern Full time Permanent Location: United Kingdom Salary: Competitive Department: Information Technology Reference number: F9S-IT-0923101

Job Description

As a intern business analyst, the candidate will be supporting the business analysis team at Five 9s Solutions. One of the main responsibilities will be understanding and supporting the businesses systems, strategies and projects. The candidates day to day activities as a business analyst intern will include assisting in writing project reports, conducting required research, analysing project and market data. The candidate should have the ability to identify and meet the businesses needs and requiements, and also have the ability to evaluate and recommend improvement methods aligining with the businesses current strategies and operational goals.

Primary Responsibilities:

1. Assist in gathering project requirements
2. Be able to develop proposals, design frameworks and provide solutions
3. Support in data collection
4. Analyse data
5. Assist in conducting required research to meet business expectations
6. Provide support in preparing presentations and reports for stakeholders
7. Learn and utilize required software's and tools
8. Assist professionals in planning business projects
9. Anticipate and meet business requirements
10. Be able to adapt to each projects needs and requirements
11. Support the business analyst team in developing plans and strategies
12. Evaluate and process new system resources
13. Create technical reports
14. Monitor the progress of multiple projects
15. Ability to work in a team

Reporting and Contacts

Internal Contacts:

Business Analyst

Person Specification

Relevant Skills and Experience: Essential

1. Previous business analyst experience
2. Strong analytical and problem-solving skills
3. Excellent communication skills
4. Ability to work independently and as part of a team in a fast-paced environment
5. Critical thinking
6. Decision - making skills
7. The ability to face new challenges
8. The ability to work on multiple projects at once
9. Familarity with business tools
10. Experience using MS office
11. Decision making skills

Desirable

1. Proficiency in Microsoft Office suite, especially Excel and PowerPoint
2. Experience using file management systems
3. The ability to create content
4. Jama Software
5. SQL
6. Jira
7. SAP
8. Understanding of Agile Methodologies
9. Knowledge of CRM systems

Relevant Qualifications: Essential

1. Pursuing a Bachelor's/master's degree in business

Recruitment Process

1. Review CV/Resume for each candidate
2. Initial telephone / online meeting (teams / Zoho / Zoom) Screening Interview with the Talent Acquisition Team
3. Online assessment (Technical, Numerical, Aptitude tests) - If Applicable
4. Technical Interview - In person / online
5. Final Interview - Head of Department / Line Manager
6. Reference check

How to Apply

To apply for this role, please submit your CV and a covering letter to Talent Acquisition Team at Careers@five9s-solutions. co.uk. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your Business Analyst knowledge
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. We intend to respond to applications within If your application is shortlisted you should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.

Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for start-ups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth.

Job summary

Position: DevOps Engineer Full time Permanent Irregular hours Salary: Competitive

Location:

This will be a hybrid role in India with occasional travel to the UK on business needs. Department: Information Technology Reference number: F9S-IT-0923101

Job description

We are looking for a DevOps Engineer to become part of our IT team, the ideal candidate should have good knowledge of IT operations and software development. The role will include tasks such as coding, infrastructure management, system administration and DevOps toolchains so having prior experience in these will be mandatory.

Primary responsibilities:

1. Build, test and manage infrastructure and
2. Develop software's according to the business's requirements
3. Test and update software's when required
4. Analyse data to improve existing software
5. Assess and improve current systems
6. Test and examine coding

Reporting and contacts

Internal Contacts:

Head of Operations

Person specification

Relevant skills and experience: Essential

1. Configuration Management
2. Previous computer programming experience
3. The ability to solve technical problems
4. The ability to meet business deadlines
5. Manage excessive workload
6. Experience in managing infrastructure and tools
7. Experience in testing software according to requirements
8. The ability to plan projects and be involved in project management decisions.

Desirable

1. Working with developers and other IT colleagues to oversee code releases
2. The ability to test and examine codes written by others and analysing results
3. Optimise codes for server output

Relevant qualifications: Essential

1. 2-3 years' experience as a DevOps Engineer
2. Prior experience in developing software's which meets business requirements
3. Previous computer programming experience
4. Use of DevOps tools such as Git, Jira
5. Degree in the relevant subjects
6. Certification in the relevant subjects

Desirable

1. SonarQube: Automated code review tool
2. Gradle: Multi-language build automation tool
3. Apache SVN

Recruitment process

 Review CV/Resume for each candidate

1. Initial telephone / online meeting (teams / Zoho / Zoom) Screening Interview with the Talent Acquisition Team
2. Online assessment (Technical, Numerical, Aptitude tests) - If Applicable
3. Technical Interview - In person / online
4. Final Interview - Head of Department / Line Manager
5. Reference check

How to apply

To apply for this role, please submit your CV and a covering letter to Talent Acquisition Team at Careers@five9s-solutions. co.uk. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your engineering experience
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. If your application is shortlisted you should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.

Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for start-ups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth.

Job summary

Position: Business Analyst Full time Permanent Location: India -  Hybrid -  Occational travel to Pondicherry, Hyderabad and Chennai Salary: Competitive Department: Information Technology Reference number: F9S-BA-0723101

Job description

The business analyst will become the main link between the end-user and a project manager. The ideal candidate will be able to analyze, evaluate, and refine processes.

Primary responsibilities:

1. Evaluating business processes
2. Leading ongoing reviews of business processes and developing optimization strategies
3. Performing project requirements analysis
4. Working closely with clients, technicians, and managerial staff
5. Ensuring solutions meet business needs and requirements
6. Managing projects, developing project plans, and monitoring performance
7. Anticipating project and business requirements
8. Developing and implementing project solutions

Reporting and contacts

Internal Contacts:

Head of Product Relevant skills and experience: Essential

1. Exceptional analytical and conceptual thinking skills
2. The ability to influence stakeholders and work closely with them to determine acceptable solutions
3. Technical skills
4. Experience creating detailed reports and giving presentations
5. A track record of following through on commitments
6. Prior experience in leading and supporting successful projects
7. Leading and developing top-performing teams
8. Critical thinking and evaluation
9. The ability to work in a team or independently when required

Relevant qualifications: Essential

1. A bachelor’s degree in business or related field or an MBA
2. A minimum of 2-3 years of experience in business analysis or a related

Desirable communications skills:

1. Good documentation
2. Exceptional analytical and conceptual thinking skills
3. Excellent planning, organizational, and time management skills
4. Competency in Microsoft applications including Word, Excel, and Outlook

How to apply

To apply for this role, please submit your CV and a covering letter to Talent Acquisition Team at Careers@five9s-solutions. co.uk or fill out the form here. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your Business Analyst experience
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. If your application is shortlisted you should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.

Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for start-ups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth.

Job summary

Position: Admin executive Full time Permanent Salary: Competitive

Location:

This will be a hybrid role in India with occasional travel to the UK on business needs Department: Human Resources Reference number: F9S-HR-0923101

Job description

This role involves the responsibility of ensuring the smooth functioning of the office, this involves tasks such as planning, scheduling and executing day to day activities. The perfect candidate will have good written and verbal communication skills as this will be required in the day-to-day role. As an admin executive you will also become the face of our company, the ideal candidate will have prior experience in a similar role.

Primary responsibilities:

1. Welcoming and interacting with all visitors
2. Managing and scheduling appointments
3. Arranging meetings or any other events
4. Being the front face of the company
5. Answering office phone calls
6. Managing all electronic or paper filing systems
7. Managing all mail/fax communications
8. Managing office equipment and stationary
9. Managing transport
10. Managing any business events

Reporting and contacts

Internal Contacts:

Manager - Facilities

Person specification

Relevant skills and experience: 

Essential

1. Prior experience in an admin role
2. Time management skills
3. Bookkeeping skills
4. Good organisational skills
5. Leadership and Team Management
6. Project Management Skills
7. Confident and Independent

Relevant qualifications:

1. Prior experience in an admin role
2. Degree in Human Resources
3. Certification in relevant subject
4. Computer software skills

Desirable communications skills:

1. Ability to adapt to situations
2. Good written and verbal communication skills
3. The ability to be able to track multiple emails
4. Professionalism

Desirable IT skills:

1. Computing Skills
2. Excel, Word, Bookeeping
3. Slack, google workdrive
4. Microsoft Office
5. Microsoft outlook, Google Drive

Recruitment process

1. Review CV/Resume for each candidate
2. Initial telephone / online meeting (teams / Zoho / Zoom) Screening Interview with the Talent Acquisition Team
3. Online assessment (Technical, Numerical, Aptitude tests) - If Applicable
4. Technical Interview - In person / online
5. Final Interview - Head of Department / Line Manager
6. Reference check

How to apply

To apply for this role, please submit your CV and a covering letter to Talent Acquisition Team at Careers@Five9s- solutions.co.uk or fill out the form here. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your Admin experience
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. We intend to respond to applications within should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.

Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for start-ups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth

Job Summary

Position: Business Analyst Intern Full time Permanent Location: India -  Hybrid -  Occational travel to Pondicherry, Hyderabad and Chennai Salary: Competitive Department: Information Technology Reference number: F9S-IT-0923101

Job Description

As a intern business analyst, the candidate will be supporting the business analysis team at Five 9s Solutions. One of the main responsibilities will be understanding and supporting the businesses systems, strategies and projects. The candidates day to day activities as a business analyst intern will include assisting in writing project reports, conducting required research, analysing project and market data. The candidate should have the ability to identify and meet the businesses needs and requiements, and also have the ability to evaluate and recommend improvement methods aligining with the businesses current strategies and operational goals.

Primary Responsibilities:

1. Assist in gathering project requirements
2. Be able to develop proposals, design frameworks and provide solutions
3. Support in data collection
4. Analyse data
5. Assist in conducting required research to meet business expectations
6. Provide support in preparing presentations and reports for stakeholders
7. Learn and utilize required software's and tools
8. Assist professionals in planning business projects
9. Anticipate and meet business requirements
10. Be able to adapt to each projects needs and requirements
11. Support the business analyst team in developing plans and strategies
12. Evaluate and process new system resources
13. Create technical reports
14. Monitor the progress of multiple projects
15. Ability to work in a team

Reporting and Contacts

Internal Contacts:

Business Analyst

Person Specification

Relevant Skills and Experience: Essential

1. Previous business analyst experience
2. Strong analytical and problem-solving skills
3. Excellent communication skills
4. Ability to work independently and as part of a team in a fast-paced environment
5. Critical thinking
6. Decision - making skills
7. The ability to face new challenges
8. The ability to work on multiple projects at once
9. Familarity with business tools
10. Experience using MS office
11. Decision making skills

Desirable

1. Proficiency in Microsoft Office suite, especially Excel and PowerPoint
2. Experience using file management systems
3. The ability to create content
4. Jama Software
5. SQL
6. Jira
7. SAP
8. Understanding of Agile Methodologies
9. Knowledge of CRM systems

Relevant Qualifications: Essential

1. Pursuing a Bachelor's/master's degree in business

Recruitment Process

1. Review CV/Resume for each candidate
2. Initial telephone / online meeting (teams / Zoho / Zoom) Screening Interview with the Talent Acquisition Team
3. Online assessment (Technical, Numerical, Aptitude tests) - If Applicable
4. Technical Interview - In person / online
5. Final Interview - Head of Department / Line Manager
6. Reference check

How to Apply

To apply for this role, please submit your CV and a covering letter to Talent Acquisition Team at Careers@five9s-solutions. co.uk. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your Business Analyst knowledge
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. We intend to respond to applications within If your application is shortlisted you should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.

Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for start-ups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth.

Job Summary

Position: QA Intern Full time Permanent Salary: Competitive

Location:

India -  Hybrid -  Occational travel to Pondicherry, Hyderabad and Chennai Department: Information Technology Reference number: F9S-IT-IND-0923101

Job Description

As a quality assurance intern at Five 9s Solutions, you will work amongst a team of testers, your main responsibilities will include assisting the testers in making sure the products/software's meet the business requirements, evaluating data and implementing the data in your day to day tasks. The ideal candidate will also be assisting the team in testing the products /softwares and ensuring they meet the proposed requirements, you will also be assisting the team in developing and implementing policies and procedures to ensure product quality.

Primary Responsibilities:

1. Help the team develop and execute test plans/scripts
2. Identify any project testing issues
3. Help the team perform any testing activities
4. Communicate and apply key components of quality control and quality assurance
5. Analyse relevant data
6. Identify patterns in large sets of data
7. Design, code, test
8. Ensure product quality
9. Have the ability to identify any errors
10. Ensure final product meets the companys quality standards
11. Ensure that user expectations are met during the testing process
12. Monitor and test functions

Reporting and Contacts

Internal Contacts:

QA Lead

Person Specification

Relevant Skills and Experience: Essential

1. Prior experience in similar role
2. Good written and verbal communication skills
3. Able to debugging product issues from the database
4. Have a good understandng of project management tools
5. Good understanding of testing theory
6. Attention to detail
7. Computer networking
8. Data entry skills
9. QA testing skills
10. Documentation skills
11. Sampling and software development
12. The ability to work in a fast paced environment
13. Good team player
14. The ability to test multiple products
15. Computer coding skills

Desirable

1. HPQC
2. ALM
3. JIRA
4. DevOps (Test Plan)
5. TestProject

Relevant Qualifications: Essential

1. Candidates should possess a Master or a Bachelor degree in relevant subject
2. Knowledge of QA tools

Recruitment Process

1. Review CV/Resume for each candidate
2. Initial telephone / online meeting (teams / Zoho / Zoom) Screening Interview with the Talent Acquisition Team
3. Online assessment (Technical, Numerical, Aptitude tests) - If Applicable
4. Technical Interview - In person / online
5. Final Interview - Head of Department / Line Manager
6. Reference check

How to Apply

To apply for this role, please submit your CV and a covering letter to Talent Acquisition Team at Careers@five9s-solutions. co.uk. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your QA experience
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. We intend to respond to applications within if your application is shortlisted you should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.

Five9s Solutions has been dedicated to helping businesses thrive in the digital realm by leveraging advanced technology. From web and IT services to Cloud integration, QA, and outsourcing, we remain at the forefront of fulfilling digital needs for start-ups and existing businesses. At our company, our mission is to empower businesses and individuals with innovative solutions and foster collaborative partnerships. We strive to drive success by embracing emerging technologies, delivering exceptional services, and facilitating a culture of continuous learning and growth.

Job summary

Position: Human Resource Executive Full time Permanent Salary: Competitive

Location:

India - Hybrid role  with occucations travel to Pondicherry, Hyderabad and Chennai. Department: Human Resources Reference number: F9S-HR-0923101

Job description

As a human resource executive, you will be responsible for the administrative tasks within the human resource department. The successful candidate will have prior experience and knowledge in the Hiring processes and managing all the employees. The ideal candidate should also have extensive knowledge in HR policies and how recruitment works following the employment laws. This role also requires the candidate to be able to handle payroll operations and timesheets and handle confidential data.

Primary responsibilities:

1. Recruiting employees
2. The ability to train employees and build a workforce
3. Track and maintain HR records
4. Promote a productive work environment
5. Manage employee payrolls and timesheets

Reporting and contacts

Internal Contacts:

The Head of Human Resources - The employee will work with the head of HR

Person specification

Relevant skills and experience: Essential

1. Prior experience as an HR executive
2. Organisational skills
3. Professionalism
4. Great Team Leader
5. The ability to work within a team
6. 1+ year of administrative experience
7. Knowledge of HR policies
8. Leadership Skills
9. Decision-Making Skills

Relevant qualifications: Essential

1. Bachelors degree in Human Resource Management
2. Certification in relevant field
3. Prior experience working with HRM Software

Desirable communications skills:

1. Mentoring skills
2. Ability to work within a team
3. Excellent verbal and communication skills
4. Active Listening
5. Excellent Face-To-Face Communication Skills

Desirable IT skills:

1. Paycor
2. Zoho
3. BambooHR
4. Workday
5. Rippling

Recruitment process

1. Review CV/Resume for each candidate
2. Initial telephone / online meeting (teams / Zoho / Zoom) Screening Interview with the Talent Acquisition Team
3. Online assessment (Technical, Numerical, Aptitude tests) - If Applicable
4. Technical Interview - In person / online
5. Final Interview - Head of Department / Line Manager
6. Reference check

How to apply

To apply for this role, please submit your CV and a covering letter to Talent Acquisition Team at Careers@five9s-solutions. co.uk. Please do not hesitate to let us know if you require any reasonable adjustments during the application process or to enable you to perform this role. We will be happy to make any reasonable adjustments that are necessary. We are committed to providing equal opportunities and treatment for everybody involved in our organisation. Therefore, we will deal with all applications and candidates in a manner that is consistent with equal opportunities and discrimination laws, as set out in our equal opportunities policy. Your covering letter should address the following:

1. An overview of your Human Resources executive experience
2. Why you want to work for Five 9s Solutions

The closing date for applications for this role is 10 October 2023. If your application is shortlisted you should expect to receive a call from our talent acquisition team, while we do our best to respond to all candidates, this is not always possible. You can check on the status of your application by emailing careers@five9s-solutions.co.uk, we will aim to respond to all applications within 2 weeks of the closing date.